Managed Services

HCTech Managed IT Services is designed to deliver a high level of support for your entire IT system whilst being cost-effective and providing control over your IT budget. Our Managed IT Service is designed to suit organisations small, medium and large, covering all aspects of your IT systems. We like to think that we become your IT department!

Many IT service providers offer the traditional “Break Fix” service, responding to events when something goes wrong. Managed IT Services helps avoid a loss of productivity, that’s why our service is highly proactive and we focus on preventing problems. If a problem does occur, in most cases we detect and resolve the problem before you even notice. It’s a win-win for both of us!

What’s in it for you?

  • Unlimited IT Support for your entire company.
  • Complete IT system management.
  • 24/7 System Monitoring.
  • On-demand issue and performace reporting.
  • Consulting & Planning sessions.

Our Managed IT Service focuses on maintaining high availably, security and performance of your entire IT system. Our Managed Service offering is on a flat fee basis whereby we provide all included services, for the same price, month on month, with no hidden extras. We offer a scale of  Service Level Agreements so that you can find the one that suits your needs.